FAQ's & Shipping

We are family owned online store. We strive to provide quality products, great prices, and even better service.

 

Clothing Sizes

Please thoroughly check the size charts with each item. Each item has its own customized size chart.

 

FAQ's & Shipping

As always shipping is FREE on our site.

Your order will be shipped from one of our warehouses in North Carolina, California, or New Jersey.

Items are shipped from our US warehouses and are shipped within 3 business days.  They arrive within the week ordered typically. These items are only shipped within the United States.

Tracking numbers will be supplied once the order has been shipped. If you order multiple items they may be shipped separately from different warehouses.

 

Shipping Costs

As always through our site, shipping is free.

 

Refund Policy

We happily accept returns as long as they are unworn and have original tags attached. 

Returns must be received within 30 days. 

After 30 days no refunds or returns will be accepted.

Refunds will be issued within 48 hours of return delivery to us. We do not pay shipping costs or send return shipping labels.

 

Customer Satisfaction

If there are any issues with your item please contact us as soon as possible. We try to return emails within 48 hours.

 

Order Cancellation

Orders can be canceled or changed within 24 hours of purchase if the item has not already been shipped. If it has been shipped, feel free to return item to us for a refund once delivered.

 

Contact Us

Feel free to email us with any questions at 

southernbellesnwhistles@gmail.com